Create Task in New-Gen Project via API V2 Freshservice Html Description

  • 22 July 2022
  • 0 replies

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Hi there,

with the Freshservice API V2 now it is possible to create Tasks in the New-Gen Project Management.
Many Thanks for it.

This works fine, only the description field works not with HTML text which is sent in the JSON.

Info Field, content is from the json send via API

My JSON looks like this:

"title":"Save Invoice",
"description": "<p>Some <strong>strong <\/strong>HTML <br \/>and <em>italic <\/em>Text.<\/p>",

Is this the right way to sent HTML content in the description field?

I also tried to convert the description field to HTML entities, which displays the plain text with the encoded entities.


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