I have connected the “Servicebot for Microsoft Teams” app in Freshservice and the “Servicebot” app in Microsoft Teams but when I go to create a ticket from a message (Right click on the message and click create new ticket) a window pops up and says “Unable to reach app. Please try again.” I have tried uninstalling and reinstalling the integrations multiple times. Any other suggestions on getting them to work? Thanks!
Best answer by rajagopal.baladhandayuthamView original