Question

Custom Location Fields


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I’m trying to find a way to create custom fields in the location object.  We support a lot of locations, and the only solution we’ve found to track what systems are running at each location is using a 3rd party CRM as the FreshService tool doesn’t seem to allow this.  Is there a way to create custom fields in the location object, or is this on the roadmap anywhere?


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@je.aag do you use the active directory integration? If so you can map an AD field to the location field to help populate locations you already have defined in Active Directory.

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@keefe.andrews - we use AD integration and map that field.  Not at all what I’m looking for, I’m trying to find a way to create custom fields in the location object.  

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