delete somthing on freshservice

  • 20 November 2018
  • 2 replies

 Hi All

i have issue with deleting something on Inventory. the problem is i import database files and i want to delete some of them because i found out some of the files are duplicate.

so can someone please tell me how to delete all the database ?

2 replies

Hi Abdulrahman Al-Salehi

Do you have access to deleting assets in the inventory? If you have access to deleting assets, you will see a delete button as shown in the screenshot below.

Once you delete the asset, it is still not deleted permanently. To delete the assets permanently, you can go to the Asset Hierarchy -> Trash and delete the assets permanently.

Please let me know if you still have trouble deleting assets in the inventory.


I ran in into the same problem - but Trash seems to be removed? I have full admin permissions. 

 Any idea of how to proceed?