I am attempting to craft a CAB email for changes and the request I have from my management is to add the rollout and backout plans into the CAB approval email. I can’t seem to dig up the Dynamic Placeholder for those fields, which makes me feel like they don’t exist, and I am hoping someone here can prove me wrong.
Best answer by MichaelBoardman
View originalWith some freshly rested eyes I found the “Insert Placeholder” button and found the right placeholder.
Looks like Freshservice
+11
good question, im not entirely sure which one I am using. What would be the easiest way for me to tell?
Is it site.freshdesk.com or site.freshservice.com?
good question, im not entirely sure which one I am using. What would be the easiest way for me to tell?
+11
Hello,
Are you talking about Freshdesk or Freshservice?
You can use API to get them, using the web request and JSON node. (If you are using Frehservice)
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
