Expression Builder with Liquid expressions.

Any ide on this ? 

Ya I was looking forward to do some really cool stuff with an approval flow. My plans is one WFA for multistage approval with exception for managers and named approvers. I can do it with using Liquid  to set tags before this update but I wish I could use the this block to create a list of approvers to send to.

I was pretty proud of this one - it will search the {{ticket.description}} field and pull out the Client Name which it finds after the words “Client Name :”  and before “Environ”.  Works great!

substring('{{ticket.description}}', (indexOf('{{ticket.description}}','Client Name :',0)+14), indexOf('{{ticket.description}}','Environ',0))

Expected Output = String

Results = Company Name 

@BrynCYDEF  The % is used in Liquid reference (shopify.dev) The expression it self is sound. If you look at my first example that works.  I guess I could use regexp as  “contains” 

As tags are a array you can’t use == as an operator. 

Ah I see ty @daniel.soderlund - I’ve not used Liquid before so I don’t know the language at all.  I misunderstood and thought you were trying to use the Expression builder in the automator.

This fails when it’s running, I think it’s due to one of the fields in the custom object is empty. 
if({{R2.approver_1}} != {{ticket.requester.id}} && {{R2.approver_2_optional}} != {{ticket.requester.id}} && {{R2.approver_3_optional}} != {{ticket.requester.id}} && {{R2.approver_4_optional}} != {{ticket.requester.id}}, true,false)

Did the test results come back as  -1   ?  I discovered that means the value is not found in the test in the Expression builder node.

Maybe you could build a nested IF() instead of 1 giant IF()?

What it comes down to is

I have 4 ( or more ) placeholders with users. 
The fields can be null or have a value. 

Need to match them to the requester. 

LOL!  I feel super validated now! TY @daniel.soderlund made my day  :-D

Hi, thanks 

I’m starting to get the hang of it. 

I have this example, it checks if the requester is the manager for the one who is going to get the SI. 
As we we build our approval WFA with multipler step (ending WFA right away)   rather waiting on a conformation in the same WFA. This can check if it’s the first step. If it’s multistage as well. We have cases where a group of named approvers need to approve first and then the manager. 
We set the result of this as a TAG. 
 

if('{{P1.root.requester.reporting_manager_id}}' == '{{ticket.requester.id}}', 
	if(regexMatch('{{ticket.tags}}', 'Step2'), 
		if('{{R1.manager_second}}' != '', 
			'Approved',
			'Manager'), 
		if('{{R1.manager_first}}' != '', 
			if('{{R1.multi_approval}}' != '',
				'Step2',
				'Approved'),
			'Step1' 
		) 
	),
	if(regexMatch('{{ticket.tags}}', 'Step2'),
		if('{{R1.manager_second}}' != '',
			'Manager',
			'Step2'),
		if('{{R1.manager_first}}' != '', 
			'Manager', 
			'Step1')
	)
)

I formatted it this way to see all the operands 

Has anyone ran into a limitation on how many nested If() statements you can have as the false expression? I am trying to generate an expression that looks to see the value of a SamAccountName for Active Directory. I have parsed the JSON response into a useable field and am referencing the that field in this expression but I am getting an error when I try and save the node

Here is the expression (typed out in a code editor for better visibility)

And here is the error, where you can see the expression resolves and gives me the appropriate value but I am unable to save it.

@sanofar.allahpichai @daniel.soderlund @keefe.andrews any ideas? Thanks for the help team!!!

Ops , didn’t click Done and I got the same as you.  Feels like a bug 

This works just fine 

if('{{ticket.description}}' == substring('{{ticket.tags}}',0,1),'true','false')

Speaking with Freshservice support regarding this issue today. Will let you know what I find out.

@zachary.king  I hope you hade a good 4th July.
How did it go with the Freshservice support ?