Filter tickets does not support updated_at field

  • 1 October 2019
  • 1 reply

 According to API documentation

filter tickets supports updated_at field

yet by calling

results in 400 BAD request with


{"description":"Validation failed","errors":[{"field":"updated_at","message":"Unexpected/invalid field in request","code":"invalid_field"}]}


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1 reply

Hi Giannis,

It looks like you are using the wrong attribute in the API URL. Can you please try updated_since rather than updated_at 

Hope that solves the issue.

Please find a sample query below:

You can also refer to this link for further information :

Thanks for using Freshservice!