Hi, i have a question about firewall policy for Freshservice:
What firewall policy i need to allow for the agent installed on the pc? and for the discovery probe?
Thanks to all.
Matteo S.
Hello
Probe:
Ports should be enabled in Firewall to allow inbound and outbound transfer :
● ICMP to check the device availability
● Port TCP/135, TCP/445, and a random port for WMI/DCOM
● Port UDP/137 for Name Services
● Port TCP/443 for VMWare ESXI Scanning
● Port TCP/161 for SNMP Network Devices(Default Port)
● Port 22 for SSH
Discovery Agent:
→Port(443) for Https.
The Discovery Agent will use their Freshservice URL and https://fstools.freshservice.com to communicate with the FS and for Auto upgradation respectively.
Hope this helps!
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