So is anyone else having issues with their FreshService portal today?
I don’t see any postings here in the community for an outage, nothing on their website but I filed a ticket with support and they sent me a link that does not resolve either.
Trying to figure out if it is “just me” or if there is a real issue.
Not just you, we are down as well.
Not had any issues today….
We are on the european azure datacentre.
Issue appears to be related to login. I am able to get to our general page, but when attempting to auth, we get a 401 error.
Yes having login issues, freshworks domain seems to be the issue.
Thank you for confirming.
I have found that the mobile app is working for us just no the websites.
There’s definitely something messed up with login- I am already logged in on the phone app and website, but my coworkers cannot log in themselves. When we go to our Freshworks account page, we get the following error:
I can confirm this by going to our support portal and trying to log in in an incognito window.
our Freshworks & freshsales webapp is down as well
Global outage with Logins!
Looks like this has been officially recognized by Freshworks:
Freshworks CRM Status page
Ours is back up
I used https://ref.nordvpn.com/AxdUjHJqIXK and logged in to Australian via VPN. Different server seemed to work.
Looks like everything is back up and running now.