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Freshservice Probe - VB scripts - CheckUserAccount.vbs

  • 6 January 2022
  • 1 reply
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Good morning.  We have installed the Freshservice probe one of our servers.  Our security software is blocking a script that the probe is trying to run regularly called CheckUserAccount.vbs.   We need to know what the impact of this script being blocked is.  What is the function of this script?  It appears to just test a login to the domain via LDAP lookup. 

1 reply

rajagopal.baladhandayutham
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Hi @emilysam the CheckUserAccount.vbs script is used to identify if an user is deleted in Active Directory. This would be used to deactivate the user within Freshservice if you have chosen to deactivate deleted users in AD under Discovery probe settings.

Thanks.

Rajagopal || Freshworks Community

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