Question

Grouping in Analytics

  • 10 March 2022
  • 1 reply
  • 30 views

Userlevel 1
Badge +1

Hi All, would like to ask if anyone has an idea on why these items appear on my widget upon grouping Category > Sub-Category in analytics? Would like to display the items with value only (not zero). Hope anyone can help. Thank you!

Summary Table Widget

 


1 reply

Userlevel 2
Badge +2

Hi @lavjoson ,

Mellow greetings!

The reason it shows Total tickets count as 0 is because the tickets are not present under those sub-categories. If you include Sub-Category is not empty in the filter, You will not get 0 count.

Cheers!

Aravindsrihari B V.

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