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Hide "Was this Answer Helpful" From KB

  • 26 May 2023
  • 3 replies
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Userlevel 2
Badge +7

How can we remove/hide the “Was this Answer Helpful” from the bottom of each KB article? 

 

 

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Best answer by malokt 26 May 2023, 21:26

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3 replies

Userlevel 6
Badge +11

Hi.

You can go to:

Admin → Service Desk Rebranding → Customize Support Portal → Layout & pages → Portal pages → Solutions → Article View

From there, remove the highlighted div section:

 

 

Regards,

 

Userlevel 2
Badge +7

Perfect, thanks!

Userlevel 6
Badge +11

Perfect, thanks!

Anytime. Please help marking the previous response as the Response, in order it may help others with your same inquiry.

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