How can I create a ticket or add a note to a ticket with an attachment in Powershell

Hello @Lucas, I would suggest dropping your question in the developer community at https://community.developers.freshworks.com/. I am sure you will find a solution to your issue.

-Zach

Hello,

Please find Powershell version of above command

$headers = New-Object "System.Collections.Generic.Dictionary[[String],[String]]"
$headers.Add("Authorization", "Basic <BASE64 Encoded Api Key>")

$multipartContent = [System.Net.Http.MultipartFormDataContent]::new()
$multipartFile = '/Users/manojdhadke/Downloads/Temp Download/sample.json'
$FileStream = [System.IO.FileStream]::new($multipartFile, [System.IO.FileMode]::Open)
$fileHeader = [System.Net.Http.Headers.ContentDispositionHeaderValue]::new("form-data")
$fileHeader.Name = "attachments[]"
$fileHeader.FileName = "sample.json"
$fileContent = [System.Net.Http.StreamContent]::new($FileStream)
$fileContent.Headers.ContentDisposition = $fileHeader
$multipartContent.Add($fileContent)

$stringHeader = [System.Net.Http.Headers.ContentDispositionHeaderValue]::new("form-data")
$stringHeader.Name = "body"
$stringContent = [System.Net.Http.StringContent]::new("Note content")
$stringContent.Headers.ContentDisposition = $stringHeader
$multipartContent.Add($stringContent)

$stringHeader = [System.Net.Http.Headers.ContentDispositionHeaderValue]::new("form-data")
$stringHeader.Name = "private"
$stringContent = [System.Net.Http.StringContent]::new("true")
$stringContent.Headers.ContentDisposition = $stringHeader
$multipartContent.Add($stringContent)

$body = $multipartContent

$response = Invoke-RestMethod 'https://<freshservice domain>/api/v2/tickets/<ticket_nemuric_id>/notes' -Method 'POST' -Headers $headers -Body $body
$response | ConvertTo-Json

Note: Make required changes as per need

Hello,

If you see response closely, you get an idea. It says you must provide at least one required input like email, phone or … 

Please recheck if email is correctly passed in the request.