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Question

how to configure SAML SSO with ADFS

  • 23 May 2023
  • 4 replies
  • 82 views
KyleJD
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how to configure SAML SSO with ADFS

4 replies

eeha0120
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Hi.

Can you check the following KB?

https://support.freshservice.com/en/support/solutions/articles/50000000143-where-do-i-configure-single-sign-on-within-freshservice-

 

On it, you may found this direct link:

https://support.freshworks.com/en/support/solutions/articles/50000002355-how-to-configure-saml-2-0-for-freshworks-using-adfs-

 

Hope this helps.

 

Sincerely,

Elvis

Elvis Henriquez
KyleJD
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Hi thank you for your help, but still i cannot connect to my AD

eeha0120
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Userlevel 6
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Hi thank you for your help, but still i cannot connect to my AD

Hi.

Could you please elaborate?

You may also request assistance to Support.

 

Regards,

Elvis Henriquez
karren-becker
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Hello, Kyle

To configure SAML SSO with ADFS, follow these steps:

  1. Set up a relying party trust in ADFS.
  2. Configure claim rules for the relying party trust.
  3. Export the ADFS metadata.
  4. Configure your SAML service provider (SP) using the ADFS metadata or necessary information.
  5. Test the SAML SSO integration.

I hope this is helpful to you.

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