Candidate needs two fields, 1st is check box, after he clicks yes under checkbox (yes/no) options, 2nd field is automatically populated , that second field is email field. If he clicks NO, he will not see the email field.
How to create a dependent field in service item? Check box for access.
Look into business rules inside the admin options.
First you create all the fields in the service article, uncheck the “show requester” checkmark for the ones that should only be visible based on a condition.
In the business rules you then can create the specific conditions (in you example condition would be if the checkbox for this field is checked) for when specific fields should be visible (and if they should be hidden again if the condition is not met anymore).
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