How to create Purchase Order for Existing Asset

  • 13 January 2022
  • 0 replies

Hi there,


We are new to FreshService and I have a question. We have an agent discovered Asset. I was wondering how can I create and associate a Purchase Order with this? I know I can create a Purchase Order and receive it into our inventory but once I put in the Serial Number it says this asset already exists. I tried searching the Forums and Help Topic but no luck on this exact issue.

Thank you!

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