Question

How to show Planned released date in customer portal for Service Request/incident

  • 28 September 2021
  • 1 reply
  • 29 views

Hello All, 

 

Is there any way we can show to the planned released date for requested feature to the requestor in Portal ? 

thanks in advance. 

Neeraj 

   


1 reply

Userlevel 7
Badge +14

Hello @Neerajk

Have you thought about using the “Announcements” feature in Freshservice?

https://support.freshservice.com/support/solutions/articles/50000000437-how-do-i-share-updates-with-my-agents-and-end-users-when-i-need-to-let-everyone-know-of-something-im

Hope this helps,

Zach

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