Question

Igel thin client

  • 8 December 2021
  • 1 reply
  • 7 views

Badge +2

Hi everyone

Did anyone manage to discover Igel thin clients to the Freshservice assets? If so, would you mind sharing how?

Thank you.


1 reply

Userlevel 3
Badge +5

Hi @alephtaph Our Discovery probe does not support discovery of thin clients. Though the probe would discover the device as a hardware device, the properties pertaining to the device won’t be discovered and also would create operational difficulties like creation of duplicate records within the inventory.

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