Import option | Companies

  • 5 April 2019
  • 3 replies
  • 77 views

Is there anyway to import a CSV file in the companies section as we can do in the Contacts section? I have a lot of companies to migrate from our current solution to fresh for successfully migrate all the info.


Contacts import option:

image


Companies:

image


?????


3 replies

Hi,

We have imported companies using API.  (more as 400)
It works. Also with custom fields.

P.

Hi Eduardo,


You can make use of the API to update/create Companies.


Sample curl command,

curl -u xxxxxxxxxxxxxxxxxxx:X -H "Content-Type: application/json" -X POST -d '{ "itil_department":{ "name":"SuperNova", "description":"Spaceship Manufacturing Company", "domain_names":"supernova.co,supernova.acme.co"}}' https://domain.freshservice.com/itil/departments.json


Hope this helps you out!!

Badge +1

Hi, 

There are a few ways you can do this. 

  1. when importing contacts, you can assign a company to each contact;
  2. as already mentioned, use the API to import companies;
  3. use Help Desk Migration if you don’t know how to use the API or simply don’t have the time to figure it all out. You can import Companies to Freshdesk with a few clicks. 

Hope this helps. 

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