Question

In the portal, how can I detect if a user is in a particular group of requesters?

  • 6 March 2023
  • 1 reply
  • 77 views

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I want to display a particular button but I want it to be available for only a requester group with the name “tech support” after they logged in to the portal. How can I do so?

 

I know to detect when logged in is using 

{{#if portal.logged_in}}

 

but how can I detect if they are in the requester group “tech support”? Thanks


1 reply

Userlevel 6
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What button are you trying to display? is it a button in the agent portal? is it a service item? you might be able to do this in business rules or natively. 

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