I was able to create a ticket through the api v2 with HTML content for the description. The html content has images inline, so I used base64 encoding to make them visible. However I can't see them, there is only the empty squares, not like if there is an error but just not showing at all.
When I use a Json viewer everything is perfect and the images are there.
My steps :
- Export emails from a folder in Outlook through powershell.
- Encode any inline attachment to base64
- Create the body for the Post Request as hash table
- Convert it to json and export it to a file (debuggin purpose)