Freshservice Discovery Agent:
The installer has encountered an unexpected error installing this package. This may indicate a problem with theis package. The error code is 2503.
....and another error:
The error code is 2502.
This only happens on Windows 10.
Looks like this issue is due to the roles/privileges assigned to the user account with which you are trying to install the agent.
Hope, installing the agent with a different user fixed the issue( which I believe has been done with help of a support ticket)
Please do reach out to us for any further clarifications/issues on firstname.lastname@example.org