Integration with Datadog

  • 19 May 2016
  • 1 reply

What's the best way to integrate with  It supports webhooks to alert when a metric alert is triggered.  Ideally I would just be able to specify a webhook per agent group or something like that.

Alternately, I can just give Datadog my Freshservice support mailbox to send the alert to and have it create an incident from there. 

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1 reply

Hi Rob,

Yes you can use webhooks to trigger and raise a ticket which will use more details like the custom fields you wanted to include when compared to forwarding it to the mailbox.

I have not personally tried it with datadog.You can reach our support team incase of technical assistance.