Is it possible to strip email signatures?

  • 14 September 2022
  • 0 replies

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Are there any means which we could strip email signatures from incident description fields when tickets are created/updated via email support channels?  Many of our tickets are bloated with large descriptions because of the signature and it makes the experience on mobile devices less than on desktop clients.  We have common signatures that could easily be identified for all employees in our organization which will simplify this effort.  Thanks.

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