Is there a way to import articles in a batch into the Knowledgebase?

Hello ,

Greetings from Freshservice.

At the moment, we do not have a direct option to do a bulk import of articles into the knowledge base. 

One way is to use the Freshservice API’s to create solution articles in bulk in your Freshservice portal. 

Please refer to the following article for the same : https://api.freshservice.com/#solution-article

So, we would suggest you to email your queries regarding the import to support@freshservice.com and our support team will be on top of it to do the needful. 

Thanks,

G.Adhitya,

Team Freshservice