issues where they lose their resolution project

  • 14 March 2021
  • 1 reply
  • 18 views

any body threre whether anyone else experiences frequent, random issues where they lose their resolution project whilst working on a ticket? It will just go blank halfway through typing, it feels like the page is refreshing/reloading but haven't managed to catch a trace of it happening yet.any possibilgty solution t


1 reply

Userlevel 4
Badge +6

Hi,
 

Greetings!

Is ‘Resolution Project’ a custom ticket field in your instance? Are you still facing an issue with the same. Please write to us at support@freshservice and we’ll troubleshoot this further from our end.

Warm Regards,
Sanofar
Team Freshservice

 

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