I believe you All know the Situation, when a User gets new Assets like Notebook, Smartphone and so on. At the moment we handle that in an my mind old fashioned way. When we sent out the assets to our user, we add an Handover Protocol with the hope that they will sign it and mail it back. But it allways not work and we always have to ask again and again to get it back
Now I brainstorme since days how to handle it a smart and digital Flow, for making IT Asset handover in a better way than now.
I would be interessed to know, how do you handle it in Freshservice ? Has anybody of you a good Process or Idea how to make full digital and easy for the user ?