Hello Freshservice Users!
We have an interesting webinar series coming up, just for you! Introducing Let’s talk Modern EX - A Virtual Agent deep-dive, presented by FRESHSERVICE PRODUCT TEAM.
What is Modern EX?
The Freddy-powered Modern employee experience suite enables you to set up an AI-powered, employee-centric experience that empowers your entire workforce: your end-users, admins, and agents. This includes Virtual agent - our AI-powered conversational support deployed on Microsoft Teams and Slack.
What's in store in this webinar?
A walkthrough of Modern EX suite with a special spotlight on our flagship feature - Virtual Agent. Complete walkthroughs, roadmap deep-dive, and end-to-end setup demos - all this in 4 days!
Here's what is coming up:
|October 6, 2022||Introduction to Freshservice Modern Employee Experience and Virtual Agent||Walkthrough of all Freddy-powered features, latest enhancements, and roadmap.|
|October 11, 2022||Virtual Agent for Microsoft Teams - the experience and the setup||Deep-dive into our flagship feature Virtual Agent, and learn how to set it up on Microsoft teams.|
|October 13, 2022||Virtual Agent for Slack - the experience and the setup||Deep-dive into our flagship feature Virtual Agent, and learn how to set it up on Slack.|
|October 18, 2022||How to set up your Virtual agent for success||Learn how to curate content that works and manage KPIs to set up your VA for success|
❓ Do you have questions for our product experts?
💡 Have ideas and suggestions around Modern EX that you’d like to share?
🤝🏼 Know of friends and colleagues who’d benefit from this session?
Comment below and tag your peers!
Already registered! Excited for the content of this series!
How to set up your Virtual agent for success
Hi Casey! Sure thing!
@Casey B, you can point them to this page where all the recordings and resources are available on demand. Hope this helps! :)