Let’s talk Modern EX - A Virtual Agent Deep Dive [Webinar Series]

  • 22 September 2022
  • 5 replies
  • 206 views
Let’s talk Modern EX - A Virtual Agent Deep Dive [Webinar Series]
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Hello Freshservice Users!

We have an interesting webinar series coming up, just for you! Introducing Let’s talk Modern EX - A Virtual Agent deep-dive, presented by FRESHSERVICE PRODUCT TEAM.

What is  Modern EX?

The Freddy-powered Modern employee experience suite enables you to set up an AI-powered, employee-centric experience that empowers your entire workforce: your end-users, admins, and agents. This includes Virtual agent - our AI-powered conversational support deployed on Microsoft Teams and Slack.

What's in store in this webinar?

A walkthrough of Modern EX suite with a special spotlight on our flagship feature - Virtual Agent. Complete walkthroughs, roadmap deep-dive, and end-to-end setup demos - all this in 4 days!

Here's what is coming up:

Date Topic Description
October 6, 2022 Introduction to Freshservice Modern Employee Experience and Virtual Agent Walkthrough of all Freddy-powered features, latest enhancements, and roadmap.
October 11, 2022 Virtual Agent for Microsoft Teams - the experience and the setup Deep-dive into our flagship feature Virtual Agent, and learn how to set it up on Microsoft teams.
October 13, 2022 Virtual Agent for Slack - the experience and the setup Deep-dive into our flagship feature Virtual Agent, and learn how to set it up on Slack. 
October 18, 2022 How to set up your Virtual agent for success Learn how to curate content that works and manage KPIs to set up your VA for success

 

REGISTER NOW

 

❓ Do you have questions for our product experts?

💡 Have ideas and suggestions around Modern EX that you’d like to share?

🤝🏼 Know of friends and colleagues who’d benefit from this session?

Comment below and tag your peers! 


5 replies

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Already registered! Excited for the content of this series!

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@rashmi.nag where can we find the recordings for the webinar series? I need to share one that a friend of ours missed! 

👇🏻

How to set up your Virtual agent for success

Userlevel 7
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Hi Casey! Sure thing!

@neharika.sundar - Could you help with the links to the session recordings?

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Hello @Casey B, you can point them to this page where all the recordings and resources are available on demand. Hope this helps! :)

https://freshservice.com/webinar/modern-ex-series-virtual-agent#

Userlevel 7
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@neharika.sundar Thank you for sharing!!!

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