My objective is to conditionally display some HTML in the Ticket Details page if the ticket is an Incident [the tickets "Type" field is set to Incident]
I'd imagine this would look similar to what I have below, but this exact statement always returns false, thus never displaying the content within the IF statement.
{% if ticket.type == "Incident" %}
<!-- Conditionally Displayed HTML goes here -->
{% endif %}
I don't seem to be able to find any documentation on a "ticket" object though.
