Question

New Hire ticket comes in I want to take a parent ticket and link it to the child tickets how do I do that

  • 16 September 2022
  • 1 reply
  • 29 views

Userlevel 2
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If user put in a new hire I want the tickets to come in already linked to the parent ticket and not creating multiple tickets. Just one ticket and the rest child tickets 


1 reply

Userlevel 7
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Hello @rgilliam Have you looked at using the Employee Onboarding Module for Freshservice?

https://support.freshservice.com/en/support/discussions/topics/326885

Hope that helps!

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