Hello,
I have a customer that uses the onboard module and works fine but they have issue where departments are depending on each others.
I know you can setup predecessor ticket but some tickets are depending on 2 predecessor tickets.
Example: First group creates a User sign in ID second group creates phone number. There a ticket that is successor to the first ticket(Create user sign in ID) to enable OTP but they need the phone number and User ID. The customer has custom ticket fields to share data between tickets but can only done to parent via API or successor via Action node.
Don’t want to set the ID ticket successor to the Phone numer ticket.
Any ideas on this ?
//Daniel
