Orphaned email addresses

  • 7 August 2014
  • 2 replies

I have set up a couple of customers. They are not showing up in my portal yet when I try to set them up again I am getting the email already taken message.

I am a new customer so I accept it may be something I am doing but I do not think so.

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2 replies


We would need some more details to help you with this. I am converting this into a ticket. Support will get in touch with you and help you.


Dirk - Probably an easy thing.  

Go to ADMIN > REQUESTERS and check that you have selected "UNVERIFIED"