When you create a ticket with the FreshService API, is there a way to open a ticket for a specific company ID? I've tried passing the ID with both company_id and department_id but it never opens the ticket or creates the customer under the proper company.
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social LoginLogin for Freshworks Employees Login with LinkedIn
or sign up below
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.