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Password Issues

  • 3 February 2015
  • 1 reply
  • 10 views
J
Rank

I keep getting an error when trying to edit my agent profile about a password. I login with my google creditals.


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1 reply

S
Rank

Hi, sorry for the inconvenience, Justin. This is a known error and we're working toward fixing it.


In the meantime, here's a workaround to avoid the error- Sign out of your account and follow the 'Forgot your password' process. Select a new password (that is at least 4 characters long) but you would not need this to login).


This WILL NOT affect your Google authorization. You'll still be able to login to your account using those credentials.


Thanks for bearing with us.



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