Lots of our Freshservice users enjoy the ability to paste screenshots directly into the description field of the “Report an issue” form.
However, this field type doesn’t seem to be available for service catalog items. None of the fields available to admins when creating service catalog items seem to have this functionality. We can enable attachments on the form, but that means the user needs to save their screenshot as a file before they can attach it.
Has anyone found a way to allow pasting of screenshots into new service requests?