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PCI Compliant

  • 7 February 2015
  • 6 replies
  • 32 views
C
Rank

Hi I cannot find any security/ data privacy and PCI complaint related document. Can you please show me where I can find them? 


Is FreshService PCI complaint?


Thanks

Chee


This topic has been closed for comments

6 replies

S
Rank

Hi Chee,


We are PCI compliant. I'm attaching the Freshservice Security document (that specifies the security and privacy practices) here for your reference.



Hope it helps!

Sajeesh



1 Attachment
J
Rank

This document does not appear to be available. Is there a newer version?


S
Rank

Hi Jon, are you facing issues opening the attached PDF?


N
Rank

Hello there,  I would like to view this document too but can not open it - is there an alternative way to view it?


T
Rank
Userlevel 1

Hi Jon/Nicky, You can save the document to your local drive to view the same. 


S
Rank

I'd like to make a clarification: Freshservice, the product, itself isn't PCI compliant. Our customer data (including payment information), however, is stored on AWS data centers, which are PCI compliant.


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