Random white space in tickets?

  • 14 November 2022
  • 2 replies

Userlevel 3
Badge +1

Hi everyone,

I have noticed an interesting behaviour with our tickets and I was wondering if anybody is experiencing the same.

Since the release of the new ticket view last month, I have found tickets with loads of white space in the description. Like, the line spaces get tripled and quadrupled. Our primary source for tickets is email but I think this only happens when a ticket gets edited, as the newly raised tickets look normal.

Is this happening to anybody else or is this an “us”-issue?

Happy Monday :)




Best answer by Daniel Söderlund 14 November 2022, 09:30

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2 replies

Userlevel 3
Badge +1

Ah, great stuff, thanks for confirming!

I shall wait for a fix then :D

Userlevel 7
Badge +11

I have reported it to the support and got confirmed bug that they are working on.