Question

redirect loop when tryng to login

  • 10 August 2021
  • 1 reply
  • 478 views

Hi, i need help with the freshservice system, i have 2 days that i can´t login with the admin account, it says an error "too many redirects" i cleaned up my cache and the problem persist. I need help quickly please, i have 2 days without this service, i can´t see the incidents or any ticket.


1 reply

Userlevel 4
Badge +6

 Hi @jhonny0424,


Greetings! Apologies for not getting back to you sooner on this.

Please help us with your Freshservice account URL and the admin account email. We’ll raise a support ticket on your behalf so we can check this further and get back to you with an update.

Regards,
Sanofar
Team Freshservice

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