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Refresh ticket page from app

  • 2 March 2022
  • 1 reply
  • 28 views

I have several actions that are performed on a ticket from inside an app via api calls.

 

this has lead to issues where the user has overridden data that has been set by the app because they either failed to reload the ticket or did not see the “Updates” icon

 

Is there any way to refresh the ticket page when the user is finished in the app?

 

current they finish by clicking a button in a model

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Best answer by zachary.king 3 March 2022, 15:44

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Userlevel 7
Badge +14

Hello @nabbs I would suggest taking your inquiry over to https://community.developers.freshworks.com. There the Developer Relations team can help you find a solution.

Take care!

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