Question

Remove Service Catalog for non-employees

  • 30 June 2022
  • 2 replies
  • 43 views

Userlevel 1
Badge +1

I do not want non-employees to see the service catalog on the portal when they log in.

Is there a way to make that link visible only to employees when they log in?

I would prefer it if the only thing non-employees could do is create tickets, respond to tickets and view kb articles that we have made public.

Thank you so much for your time!


2 replies

Userlevel 7
Badge +14

Hello @GeauxTigers I believe this would require writing a bit of code in your portal pages to hide it from view based on the logged in user. How does your system identify who is an employee and who is a non-employee?

Userlevel 1
Badge +1

Hello @zachary.king

Currently I have a requester group for all employees.  It is based on their e-mail domain.

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