Brand new FreshService user here!
I am trying to customize the requestor portal colors and managed to change the color scheme for the home page search feature background. I can’t figure out how to get rid of the images on there though. How would I go about doing that? I have no experience with CSS or coding.
Thanks in advance!
@Sheila G and @vijay_2am
We would not be able to replace the background image directly. We’ll need to customise the CSS of the web page and have the image changed. I have attached a sample code for the same.
Under the URL, you’d need to replace the public URL for the image you wish to replace. The code needs to be pasted under Admin-->Helpdesk Rebranding-->Customize Portal-->Stylesheet.
This can be done via Branding which you can find under Admin Tool
hope this helps.
@vijay_2am, I think she’s talking about the background image than the Freshworks’ branding (that’s displayed on your screenshot.) @rajagopal.baladhandayutham, @sanofar.allahpichai, @viswanatha.mehta -- can this be possible w/o CSS/coding?
I’m tagging a few of our experts here for visibility:
Yes, the re-branding can be achieved with the section which i have high lighted above. I am not able to test it though since i am running on trial version of freshservice.
I believe it will have a feature to replaces the image as well.