Report with a list of tickets based on status

  • 28 July 2022
  • 1 reply


Analytics is driving me crazy.  I need to produce a list of tickets based on the ticket status that can be sent to leadership.  This shouldn’t be this hard, is it even possible?  It seems like the only thing that can be produced in Reporting is graphs.  

1 reply

Userlevel 3
Badge +4

It is possible, just a little hidden. 

What you do is create a widget, setup the dimension and filters to whatever you like, then apply the change. It will start with a number up the top, click on this and change it to Tabular.

Hope that makes sense.