Visit Freshworks.com Visit Freshworks

Groups
Events
Product Updates

Upcoming event | Rise to the challenge: How do your service desk metrics compare? | June 29

13 days ago

Community
Employee Experience
Freshservice
Retire a Departement?

Retire a Departement?

3 years ago
4 July 2018
1 reply
14 views

jdean
Contributor
3 replies

Looking to retire a few departments, nothing finding any information on best practice. I don't really want to delete them as the data is still of value, any suggestions?

Like
Quote
Share

This topic has been closed for comments

1 reply

Oldest first

Newest first Best voted

s.de.jong
Contributor
28 replies
3 years ago
27 July 2018

not only departments, but what about agents, groups and categories. if you delete one the field is marked as blank.

Like
Quote

Join the Community

Already have an account? Login.

Social Login

or sign up below

Username *

Business Email *

Name

(Private)

Only you and moderators can see this information

Company

(Private)

Only you and moderators can see this information

Designation *

Relationship with Freshworks

(Private)

Only you and moderators can see this information

Referral URL

Region *

APAC Australia & New Zealand India Europe Latin America & the Caribbean Middle East & Africa North America

Country *

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Sign in to the Community

No account yet? Create an account.

Social Login

or sign up below

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.