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Run automation workflow on specific date?

  • 22 February 2022
  • 29 replies
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Is it possible to somehow trigger a workflow to run on a specific date that the requester selects in the ticket/form? Like an End- or start date for an employee?

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Best answer by rajagopal.baladhandayutham 10 March 2022, 10:30

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Some solution to start on the date heated in the field by the user and run at the end.we need to block and unblock in AD.

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I am looking for an answer here as well. Need to be able to add a user to a group on a service request date field and then remove that user on another date field in the service request. 

https://support.freshservice.com/en/support/solutions/articles/50000004790-introduction-to-scheduled-workflows 

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The recently released scheduled workflow has allowed for a work-around. I use it to look for a date field in the SR, and update the ticket status and route it.

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