Does anyone know how I can schedule a ticket at specific date and time using workflow?
In our company, HR department use a form to ask us to disable an account in like 2 weeks from now.
So I want to create an action that will schedule a new ticket 1 busine day before this time to make sure we don’t forget it instead of keeping a ticket open for 2-3 weeks.
Thank you so much for your help in advanced
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