We have recently purchases fresh service product, when Solarwinds NPM integrated with FS, based on the trigger condition, Solarwinds is forwarding event to FS for creation of auto incidents.
Challenges:
As per SolarWinds trigger action Event is converted into Incident in FS, when same reset action is triggered from SolarWinds, FS is not auto resolving the Created incident for same CI. Is there any additional settings we need to do it on FS.
