SSL Revoked

The SSL behind our helpdesk had just been revoked so we can no longer access our helpdesk at all. Can this be fixed urgently please

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4 replies

Ouput from digicert certificate checker:


Userlevel 1

Hi Chris,

Looks, the SSL issue is resolved now and thanks for confirming it over the support ticket.

This might be caused due to internal DNS as the instance was secured when tried accessing from different location.

Yes, the ssl certificate has indeed been replaced. It was not likely a dns issue though as our customers and other sites had the same issue. The reason that you couldn't replicate it was because firefox and chrome deal with revoked certificates differently and chrome had not yet realised that the ssl was revoked.

Userlevel 1

Thanks for sharing this info, Chris. This would help us if any of our customers report this issue.