We are looking to switch to MSP mode in order to provide alternate portal for different areas of our organization.
We wanted to confirm that there would be no impact to the current portal, tickets, changes etc other than the properties being adjusted for Company and Customers.
Essential when switching to MSP, does it affect anything in the current environment such as workflows, open ticket, . . . Didn’t want to flip the switch to find out the portal and content we have been using for nearly a year would be adjusted other then the two property names.