A teacher turned technology leader.
A CIO who once aspired to be a film maker.
A one-man IT support to Vice President of IT.
Meet The Change Makers, proud customers of Freshservice, who challenged the status quo and flipped the switch on their ITSM strategy to improve the perception of IT, enhance stakeholders' experience of technology, and delight end-users.
Presented as a set of 9 stories and 5 podcast episodes, the series captures the trials, tribulations, and triumphs of 9 IT leaders. You'll hear tales ranging from - reversing 12 long years of technology stagnation to how an accidental IT analyst made it to the highest echelons of IT management.