New Freshservice user. I’m looking for best practices for tracking our ISP/broadband services (we have many.)
The closest I can find is to set up ISP as a “hardware” type of Asset, so I can attach a Vendor. That more or less works, but it adds to the asset several things we don’t need.
If I look to set these up as a service (most logical), I can’t associate a Vendor.
If I set up as a Contract, I can’t associate a location.
Ideally, these would be considered Services with an associated Vendor and Location.
Maybe I’m just missing something due to being new to the product.